Shop

Submit a Ticket

Amigo Records Merch

How to Know if Your Amigo Order Was Successful

How to Fix a Wrong Shipping Address on Your Amigo Order

How to Cancel or Change an Amigo Order

Reasons Why Your Electric Family Order May Be Canceled

Which Payment Methods Are Accepted by Amigo Records

Why You Might See Multiple Charges from Amigo Records

What to Do If Your Credit or Debit Card Isn’t Working at Checkout

Understanding Non-Sterling Transaction Fees on International Orders

Tracking Orders, Payments & Receipts

When Will My Amigo Records Merch Order Ship?

How To Track Your Amigo Records Merch Order

Does Amigo Records Offer Expedited Shipping?

What To Do If Your Amigo Records Order Arrives In Multiple Shipments

What To Do If Your Amigo Records Package Is Marked Delivered But Missing

Does Amigo Records Ship Internationally?

Which Shipping Carrier Will Deliver My Amigo Records Order?

What Happens If Your Amigo Records Package Is Returned To Sender

Shipping Times, Carriers & Delivery Info

What Is Amigo Records Return Policy?

How To Use The Amigo Records Returns Portal

Amigo Records Return Policy & Portal

How To Use A Gift Card On Amigo Records

How To Apply A Discount Or Promo Code

Troubleshooting Gift Cards & Discount Codes

Gift Cards, Promo Codes & Discounts

How To Wash & Care For Amigo Records Apparel

How to Wash & Care for Amigo Records Apparel

Why is my new record dusty or dirty?

Can you replace my noisy record?

My record is skipping — what should I do?

Vinyl Care & Troubleshooting Guide

Learn how to track your order, get payment confirmations, and view receipts.

Find out how long shipping takes, who delivers your package, and what to expect during delivery.

Learn how to return items, what is eligible, and how long refunds take.

Get help with gift cards, apply discount codes, and troubleshoot promo issues.

Get care tips to help your merch last longer and look great.

New vinyl records can arrive with light residue or debris from pressing plants. Learn why this is normal and how to safely clean your record before first play.